Privacy policy

Privacy Policy

Last updated: May 31, 2025

This Privacy Policy describes how Bellogance (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.bellogance.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date noted above.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from you in a number of ways. This may include:

Information You Provide:

  • Contact details: name, email, phone number, shipping/billing address

  • Order details: product selections, customizations, payment confirmation

  • Account details: username, password, security questions

  • Communications: inquiries, customer service conversations, feedback

Information Automatically Collected:

We may use cookies and similar technologies to collect information like:

  • IP address, device type, browser, time spent on pages, clicks, and navigation behavior

  • General location derived from IP

Information from Third Parties:

  • Shopify (e-commerce hosting and analytics)

  • Payment processors (e.g., card payment services)

  • Analytics and marketing platforms (e.g., Meta, Google)

How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate with you about your account, order, or support requests

  • Improve and personalize our services and website

  • Send marketing and promotional content (with your consent, where required)

  • Prevent fraud and ensure the security of our Site and transactions

Cookies and Tracking Technologies

We use cookies to enhance your experience, enable site features, and conduct analytics. You can control cookie preferences in your browser settings. See Shopify’s Cookie Policy here: Shopify Cookie Policy.

Our site honors Global Privacy Control (GPC) signals for opt-out of data sharing/targeted advertising. Learn more: globalprivacycontrol.org

How We Disclose Your Information

We may share your personal information with:

  • Service providers: Shopify, payment gateways, couriers, and IT providers

  • Marketing partners: Only with your consent or when necessary to deliver tailored content

  • Legal or regulatory bodies: When required by law

  • Business transfers: In the case of a merger, acquisition, or reorganization

We do not sell sensitive personal information or knowingly collect data from users under 16.

Data Security & Retention

While we take measures to protect your information, no system is completely secure. We recommend using strong passwords and securing your accounts.

We retain your information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of incorrect data

  • Deletion of your data

  • Portability (where applicable)

  • Opt-out of sale or sharing of personal data for advertising

  • Withdraw consent at any time

To exercise any of these rights, email us at: info@bellogante.com

Children’s Privacy

Our services are not intended for children under 16. If we become aware that we have collected such data, we will delete it.

International Transfers

We operate out of Dubai, United Arab Emirates, and may store or process your data in other countries. If transferring data from the EU, we rely on Standard Contractual Clauses or equivalent safeguards.

Contact Us

If you have any questions or requests regarding your data or this policy, please contact us:

Bellogance Jewelry
📍 Gold & Diamond Park, Sheikh Zayed Road, Dubai, United Arab Emirates
📧 info@bellogante.com
📞 +971 58 553 9448